At Moon Township Mazda and Moon Township Hyundai, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our employees and customers.
Every employee we have is absolutely critical to our success.
Our promise is to keep delivering the same phenomenal service and value that our community has come to expect from our dealership throughout the years. This position will bel located at Moon Township Mazda and Moon Township Hyundai on University Blvd in Moon Township. It is a at work based environment, so unfortunately, this job does not qualify as a work from home.
* Medical, Dental & Vision Insurance
* 401K Plan + Match * Vacation
* Growth opportunities * Paid Training
* Employee vehicle purchase plans * Discounts on products and services
Responsibilities* Answer customer calls and establish follows-up with sales appointments.
* Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
* Provide customers with initial product information and direct them to the appropriate dealership resources.
* Customer follow up is CRITICAL to this position on a daily basis with email and phone skills being quite important.
* Present initial financing options based on customer needs.
* Follow up with leads that are not ready to make an appointment or no-show.
* Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
* Utilize CRM tracking system daily. * Backing up Finance Manager with paperwork and deliveries as needed
* Be able to work the hours. Saturdays are a must.
Qualifications* BDC department experience with at least 1 year of Automotive Finance experience
* Excellent teammate with collaborative attitude and eagerness to improve
* Prompt and courteous demeanor * Positive and hardworking personality
* Strong computer skills * Valid driver’s license
* The ability to easily pass a drug screen test
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Location/Region: Coraopolis, PA (15108)