Patrick BMW is seeking a Product Specialist.
The Patrick Dealer Group is one of Chicago’s largest automotive dealership groups representing nine different franchises!
We carry domestic, import and luxury franchises and a fine selection of Certified Pre Owned vehicles.
The Patrick Dealer Group is a family owned company and strives to be best in sales and customer satisfaction...that's the Patrick Promise.
If you'd like to join our growing team, please apply!
What We Offer:
* Competitive Salary plus bonus * Medical/Dental Insurance
* Long-term / Short-term Disability * FSA
* 401k * Paid Vacation
* Opportunity to grow and advance * Company discounts on Service, Products and Vehicles
RESPONSIBILITIES - Study the features and customer benefits of all BMW models – become a true Product Specialist.
- Become an expert on all BMW model features and customer benefits and how they compare to the features and benefits of key competitors’ models.
- Greet customers in the store as they are assigned to you by our managers. Identify customers’ needs in a vehicle, and make recommendation of model(s) with the features and benefits that best meet their needs.
- For customers who are considering competitors’ models, make sure they understand the advantages of BMW models.
- Take customers on test drive with the identified vehicle(s) to make sure they have selected the best model that meet their needs.
After test drive report to the desk manager who will negotiate the deal with the customer.
Assist in gathering of information for the preparation of purchase paperwork.
- Deliver the vehicle to the customer, covering all aspects of the operation of the vehicle.
Offer to perform follow-up deliveries when the customer has more time or to provide refresher information.
- Superior interpersonal skills a real “People” person
- Strong communication skills both verbal and written
- Enthusiastic, Energetic and Outgoing personality
- Previous Customer Facing Retail Experience preferred
- Comfortable with technology and enjoys learning new things
- Capable of becoming our Subject Matter Expert
- Must have a clean and valid driver's license
- Pass drug screen
Location/Region: Schaumburg, IL (60173)