Executive Auto Group is one of Connecticut's largest automotive retailers in the area.
We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees.
We have a great work environment, great people, and great benefits.
If you are looking for a challenging yet rewarding position with a large and growing team and a company that cares about their customers and their employees, Executive is the only group to join! Benefits* Medical, Dental & Vision Insurance
* 401k Program * Professional/Respectful Work Environment
* Advancement Opportunities * Ongoing Training & Development
* Paid Time off/Vacation * Flexible Work Schedule
* Excellent compensation plans with bonuses/incentives
* Employee vehicle purchase plans * Discounts on products and services
* Health & Wellness * Saturday Lunches
Responsibilities * Calculate the customer’s bill using the dealership’s computer system
* Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
* Make change accurately and issue receipts to customers
* Answer phones and direct consumer to the proper department and follow up in a timely manner
* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
* Operate switchboard telephone system * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
* Assist the managers with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with all customers and employees
* Familiarize yourself with department structures & internal procedures for assisting customers efficiently
* 25-32 Hours per week Qualifications* Experience with Microsoft Office suite is a plus
* Available to work flexible hours on weeknights & weekends
* Ability to communicate customers' interests needs and requests to management and sales personnel
* Professional personal appearance * Clean driving record
Location/Region: Wallingford, CT (06492)