We are seeking a part-time receptionist with excellent customer service skills and a winning attitude.
This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
The hours for this position are 2-3 weeknights 2:00 PM - 9:00 PM and Saturdays 8:00 AM - 6:00 PM. Please do not apply if you are not able to work these hours.
* Answer phones and direct consumer to the proper department and follow up in a timely manner
* Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
* Operate switchboard telephone system * Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
* Assist the managers with various clerical duties as needed
* Be friendly, professional, courteous and efficient when working with all customers and employees
* Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications * Experience with Microsoft Office suite is a plus
* Available to work flexible hours on weeknights & Saturdays
* Ability to communicate customers' interests needs and requests to management and sales personnel
* Professional personal appearance What We Offer
* Growth Opportunities
* Paid Training * Family Owned and Operated
* Long Term Job Security * Employee Discounts
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Location/Region: Minneapolis, MN (55429)